Security

Discover why thousands tenants and dominant real estate developers choose KeyChain Pay to empower them to save more time and money:

We protect you as always

As your trusted partner, we take our obligation to keep you safe online very seriously. At KeyChain Pay, delivering the highest standards of data privacy and security is of the utmost importance. We care your data as much as you do, so KeyChain Pay has been purpose-built to put strong safeguards in place to protect your data and privacy.

Our Commitment to Security

World-Class Application Security

Data Encryption

Your data is encrypted in-transit using bank-grade TLS (Transport Layer Security) and EV SSL (Extend Validation Secure Sockets Layer), the latest and safest method available today to ensure all data passed between the web server and browsers remain private and integral.

Credit Card Tokenization

We do not store your original credit or debit card numbers. The card number is completely replaced by a randomly generated, unique token.

Enhanced 2FA

Authorise your card via our enhanced two-factor authentication (2FA) that supports One-Time Password (OTP) protocol.
Bank-level Compliance

PCI DSS compliance

Our platform is PCI-DSS certified (Payment Card Industry Data Security Standards).

Our Continuous Efforts to Security

Not every payment processor cares about cyber security like we do. Our vulnerability scanning and penetration testing are conducted and reviewed by a leading cyber risk services team of Deloitte. You can be rest-assured. Latest report is available upon request by corporate clients.


Transactions are also monitored by AI-driven security monitoring, with 24x7 real time alerting. We keep you informed of credit card transactions. If there is any suspicious behaviour, your account will be suspended to prevent any unauthorised transaction.


We conduct regular review, testing, maintenance and update to our security and privacy controls in preparation for new security threats, laws and regulations.

Let KeyChain Pay Work For You

Get in touch! Our team is happy to step you through the security policy so you will understand our first priority: Protecting Your Payment.

Customer Service

Mondays – Fridays (excluding public holidays) 9:00am - 6:00pm
Let's have a chat
+852 6022 8362
Text us:
+852 6022 8362